Binary Fountains Closing the Loop is a task management functionality that allows users to assign tasks to ensure that consumer comments are addressed. Download the Closing the Loop app to improve your organization’s online engagement and service recovery while on-the-go.
The Closing the Loop app comes with the following features:
· Receive push notifications on your phone’s lock screen
· Manage and track assigned tasks
· View how long a task has been open
· Respond to comments
· Approve responses from other users